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Feature guide: Product automation
Feature guide: Product automation
Updated over a week ago

Intro to product automation

Sunrise allows you to automate your favorite products, so you never have to think about them again. It's easy to set up, and can save you hours every week!

Think of product automation as a super-flexible, zero-commitment subscription. Once you set an automation for a product, the product will automatically be added to your future deliveries at the desired frequency.

Watch this video for everything you need to know about product automation.

Automation frequencies

There are a number of frequencies to choose from β€” from once a month all the way to twice per week!

Use weekly or bi-weekly automation for your most-loved and perishable products that are always part of your day β€” like bananas, soy yogurt, and fresh-baked goods.

Use monthly or bi-monthly automation for your favorite non-perishables and pantry essentials like rice, nuts, seeds, and spices.

πŸŽ–οΈ Pro Tip: If you're struggling to decide between 2 frequencies, we recommend choosing the higher frequency to start. You can easily reduce the frequency once you get a better idea of your needs.

How to automate a product

You can automate a product from two places, the product page and your control room.

Automate from the product page

  1. Go to the product page of the item you'd like to automate

  2. Select the + button to add the product to your active order. A bar will appear showing that the item is set to 'manual'

  3. Swipe this bar to the left β€” the automation pane will appear

  4. Tap on the dial until you've reached your desired frequency. Click update

The product page will now list your selected automation frequency. You will also see this updated within your control room.

Automate from your control room

  1. Go to your control room and identify the product you'd like to automate

  2. Swipe left on the product β€” the automation pane will appear

  3. Tap on the dial until you've reached your desired frequency. Click update

The automation circle on the bottom right of the product image will reflect your change. You're all set!

Automation FAQs

What to expect after I've automated a product?

Once you have automated a product, it will automatically be added to your future orders based on the selected frequency. No further action needed on your part!

For instance, if you set a product to bi-weekly automation, it will be auto-added to each of your two weekly deliveries. You'll see these within your orders in your control room.

Products have an automation circle on the bottom right of the product image, as a quick visual reminder of your active automations.

Do I need to sign-off on automated products?

You always need to review & confirm your active delivery by clicking sign-off in your control room by midnight prior to your delivery day. This holds true for automated products as well as manually added products.

If you do not confirm your delivery by the midnight cutoff time, your delivery will be automatically cancelled. However, if you contact support we'll do your best to help you out!

What happens when I 'push' an automated product?

You can push any product from your active delivery to your pending delivery by swiping it to the right.

Pushing an automated product will have the additional impact of shifting its automation schedule. For example, if you push a weekly automated product from your active delivery (Monday) to your pending delivery (Thursday), this product will now be added to all future Thursday deliveries.

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